Privacy Policy

Welcome to Zatomic (zatomic.in). Your privacy is important to us. This Privacy Policy explains how Zatomic collects, uses, discloses, and protects your information when you visit our website, create an account, or purchase our products.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or use our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Company name, where applicable
  • Information provided for personalized or customized products

Payment Information

Payments on Zatomic are processed securely through third-party payment gateways such as Razorpay.

We do not store your complete credit/debit card, UPI, or banking credentials on our servers. Payment information is handled by the respective payment gateway in accordance with its privacy and security policies.

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring pages
  • Date and time of visits
  • Website usage and interaction information

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Maintain your shopping cart
  • Improve website functionality
  • Understand how visitors use our website
  • Analyze website traffic and performance
  • Improve our marketing and advertising

We may use services such as Google Analytics, Meta Pixel, or similar technologies where applicable.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process personalized and customized orders
  • Arrange shipping and delivery
  • Provide customer support
  • Send order confirmations, updates, invoices, and delivery information
  • Process payments and prevent fraudulent transactions
  • Manage your account
  • Improve our products, website, and services
  • Respond to enquiries and requests
  • Analyze website usage and performance
  • Send promotional communications where you have opted in
  • Comply with applicable legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties when necessary to operate our business, including:

  • Payment gateways such as Razorpay for processing payments
  • Shipping and logistics partners for delivering orders
  • Website hosting and technology providers
  • Analytics and marketing service providers
  • Customer support and communication service providers
  • Professional advisers, where necessary
  • Government, regulatory, or law-enforcement authorities where required by applicable law

Only information reasonably necessary for the relevant service or purpose will be shared where applicable.

4. Personalized Products and Customer-Uploaded Content

If you purchase a personalized product, you may provide information such as:

  • Names
  • Messages
  • Dates
  • Photographs
  • Logos
  • Other images or artwork

Such information may be used to create and fulfill your customized order.

By uploading content to Zatomic, you confirm that you have the necessary rights or permission to use and provide that content to us for the purpose of fulfilling your order.

We may share the necessary customization information with our manufacturing, printing, engraving, packaging, or fulfillment partners when required to produce your order.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures may include:

  • SSL/HTTPS encryption
  • Secure website hosting
  • Access controls
  • Security monitoring
  • Regular software and security updates

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

6. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information where legally permitted
  • Withdraw consent for certain uses of your information
  • Opt out of promotional communications
  • Raise concerns regarding how your information is handled

To exercise any applicable rights or make a privacy-related request, please contact us using the details provided below.

7. Cookies Policy

Zatomic uses cookies and similar technologies to improve website functionality and user experience.

Cookies may help us remember your preferences, maintain your shopping cart, understand website traffic, and improve our services.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

8. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

These third-party websites have their own privacy policies and practices. Zatomic is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

9. Children’s Privacy

Zatomic’s services are not intended for individuals under the age of 18.

We do not knowingly collect personal information directly from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Retention of Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where reasonably practicable.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

Any updated version will be published on this page with the revised date where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Zatomic

🌐 Website: https://zatomic.in
📧 Email: Support@zatomic.in
📍 Address: C-73,Basement Spine Enclave pocket C-8, Dwarka Sector – 17, Near Yashobhoomi Convention Centre, New Delhi 110078

13. Consent

By using the Zatomic website, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law, we will obtain your consent for the relevant processing of your personal information.