Terms & Conditions

Welcome to Zatomic (zatomic.in). By accessing or using our website, purchasing our products, or using any services provided through the website, you agree to be bound by these Terms & Conditions.

Please read these terms carefully before using our website or placing an order.

1. Use of Our Website

You agree to use Zatomic only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

  • Use the website for any unlawful or unauthorized purpose.
  • Attempt to damage, disrupt, or gain unauthorized access to our website.
  • Upload viruses, malicious code, or harmful content.
  • Copy, reproduce, or commercially exploit our website content without written permission.
  • Submit false, misleading, or fraudulent information.

We reserve the right to restrict or terminate access to our website if these terms are violated.

2. Products & Personalization

Zatomic offers gifts and products that may be personalized or customized.

Product images are provided for illustration and actual colors may vary depending on your screen or display settings.

For personalized products, customers are responsible for providing accurate:

  • Names and spellings
  • Photos
  • Messages
  • Dates
  • Logos
  • Designs
  • Other customization information

Once customization or production has started, changes or cancellations may not be possible.

3. Customer-Uploaded Content

If you upload photographs, artwork, logos, messages, or other content for personalization, you confirm that:

  • You have the necessary rights or permission to use the content.
  • The content does not violate any third-party copyright, trademark, privacy, or other rights.
  • The content is not unlawful, offensive, abusive, or otherwise prohibited.

You authorize Zatomic and its relevant production or fulfillment partners to use the uploaded content solely for processing and fulfilling your order.

Zatomic reserves the right to refuse content that it reasonably believes violates applicable laws or these Terms.

4. Prices & Product Information

  • Product prices are displayed on the website and may change without prior notice.
  • We make reasonable efforts to ensure product descriptions, images, prices, and availability are accurate.
  • We reserve the right to correct pricing, description, availability, or other listing errors.
  • If an order is affected by a significant error, we may contact the customer regarding the available options or cancel the order and provide an applicable refund.
  • Product availability may change without notice.

5. Orders & Payments

Placing an order constitutes an offer to purchase the selected products.

Zatomic reserves the right to accept or reject an order for reasons including:

  • Product unavailability
  • Pricing or listing errors
  • Incorrect order information
  • Suspected fraudulent transactions
  • Other legitimate business or security reasons

Payments are processed through authorized third-party payment gateways such as Razorpay.

You agree to provide accurate billing, shipping, and contact information when placing an order.

6. Cancellations, Returns & Refunds

Orders may be cancelled only where cancellation is permitted under our policies and depending on the stage of order processing.

Personalized or customized products may not be cancellable once production has started.

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

7. Shipping & Delivery

Delivery timelines shown on the website are estimates and may vary depending on the product, customization, destination, courier partner, and other circumstances.

Zatomic is not responsible for delays caused by circumstances outside our reasonable control.

For complete details, please refer to our Shipping & Delivery Policy.

8. Intellectual Property

All content on the Zatomic website, including:

  • Logos
  • Brand names
  • Product images
  • Graphics
  • Text
  • Designs
  • Website layout
  • Software
  • Other original content

is owned by or licensed to Zatomic and may be protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our content without prior written permission.

9. Third-Party Services & Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other technology providers.

We may also provide links to third-party websites.

Zatomic is not responsible for the content, availability, security, or policies of third-party websites or services. Your use of such services may be subject to their respective terms and policies.

10. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be uninterrupted, error-free, or available.

We may temporarily suspend or modify parts of the website for maintenance, updates, security, or other operational reasons.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Zatomic will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify and hold Zatomic, its employees, partners, service providers, and affiliates harmless from claims, losses, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Your unlawful use of the website
  • Your violation of third-party rights
  • Content uploaded by you
  • Your misuse of our products or services

13. Termination

We may suspend or terminate access to our website or services if we reasonably believe that you have violated these Terms or applicable law.

Any obligations that should reasonably survive termination will continue to apply.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the competent courts in Delhi, India.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Zatomic

🌐 Website: https://zatomic.in
📧 Email: Support@zatomic.in
📍 Address: C-73,Basement Spine Enclave pocket C-8, Dwarka Sector – 17, Near Yashobhoomi Convention Centre, New Delhi 110078